Frequently Asked Questions

FAQs

Got a question? Check out our FAQ’s below to find the answer you are looking for.

SHIPPING

Got some questions about Shipping? Check out the pointers below! 🏄

Shipping typically takes 2 weeks depending upon where you are in the world. However, due to the on-going COVID-19 pandemic some international orders can be delayed.

If you are having issues tracking your order using the courier website please use ParcelsApp

We offer free shipping for all international orders! 🎈 and we've expanded our shipping locations and deliver almost everywhere in the world! 🌎

Once your order has been dispatched, you’ll receive an email notifying you of this with a tracking link included. Your tracking will continue to update as your parcel makes its way to you so please be patient.

If you can't locate your email with your order confirmation, please check your 'Junk' folder.

MY ORDER

A query with your order? We might have something below to help 👇🏽

Your order will start processing as soon as you purchase your item and is usually dispatched within two working days, but in rare circumstances it may take up to five working days before it is dispatched.

Once your order has been dispatched you'll receive an email confirming this with your tracking number attached.

You will receive a confirmation of your order via the email which you entered during checkout. Please note, it may take up to 1-2 working days before your payment clears and your order is confirmed.

If you can't locate your email with your order confirmation, please check your 'Junk' folder.

PAYMENTS

Need to know about Payments? Check here! 💸

We currently accept AMEX, Apple Pay, Google Pay, Klarna Pay (which includes instalments), Mastercard, Paypal, Shopify Pay and Visa.

SIZING

Size issues? We've got you covered! 👙


If you are unsure on what size you would be, not to worry!

You can visit the size guide by clicking here

If you are still confused then you can pop us a message through via our contact us page and we'll be happy to help!

We strongly believe at mini all sizes should rock our activewear, so we are currently working hard to make them as inclusive as possible! So if you are in doubt, do not be afraid to ask! 💖

RETURNS AND EXCHANGES

Need more information on our Returns & Refunds Policy? Check below ✨

We know you have great taste, so if you are in anyway dissatisfied with your order we're happy to exchange or refund! 💞

Just make sure you meet the following:

1. Your order must be returned within 45 days of purchase
2. Must be in original condition
3. Not have been worn, washed or altered in any way

If you're okay with the above then get in touch with us by visiting our 'Contact Us' page!

NEED MORE HELP?